Beware college students and parents. My daughter went here for abdominal pains and they ended up doing a CAT scanning, coating over $2000. There was nothing wrong other than monthly female issues. You would think they would have asked about that first...or even an X-ray first before such a costly unnecessary procedure. I'm not surprised by the poor reviews on this hospital.
My husband had a hip replacement here and we couldn't be more pleased with our experience with this hospital and Dr Vaughn. We are not from the area and this was our 1st time here. From pre-admission to the cafeteria staff to the wonderful staff on floor 3 everyone we encountered had a professional yet personable attitude and just genuinely seemed to love there job! It's an older hospital but extremely clean. I highly recommend this place for joint replacement and you couldn't ask for a better physician than Dr Vaughn!!
We have had two recent ER visits. The all the staff were great. They were efficient and caring.
Went to the ER on Tuesday for severely painful, swollen on the left side, sore throat. I was in so much pain I couldn't swallow without being almost in tears. I waited for almost 2 hours before I received anything for the pain. They had a student who is taking online courses to be a paramedic do my IV and he put the needle so far into my vein in my hand It went into a valve according to the nurse. I had to keep it pulled back with my other hand for half an hour so the saline drip and pain meds could go into my veins. They discharged me over 3 hours after my arrival time with a GUESS that I had a virus in my throat, because the ER doctor said the United States over prescribes for strep throat since my rapid strep test came back negative. No prescription for meds for pain or anything. I woke up the next morning with both sides of my throat swollen, the left side was so swollen you could see it clearly on the outside of my neck, and in the most pain I've ever been in in my life. I went back to the ER and it took them over 2 and half hours, again, to give me anything for pain at which point I had to be rude and ask repeatedly for. The doctor saw me first and had a nurse give me a shot of antibiotics in one butt cheek and steroids in the other. Still no pain meds until I complained repeatedly to the nurse who gave me the shots. She had to talk to the doctor twice for me to be able to even get lidocaine "magic" mouth wash for when I got home. I'll never go back to this sorry excuse for a hospital again!!!!
I have been a longtime Toccoa resident and have utilized this great facility on a numerous occasions and only once had anything less than a top notch experience (and I admit, my attitude and demeanor that day was a factor). I have had child born and treated many times, personally had blood drawn, xray exams and been an inpatient as well as in emergency room. Anyone who deals with people in their job should understand that it is always that customer's opinion that their issue is the only one that matters. In the emergency room, one never knows what life threatening heart attach, stroke or accident is being treated and should take precedence over a cut that has stopped bleeding and may need stitches, a twisted or even fractured ankle and definitely a runny nose or cold/flu. Maybe an opportunity for the Hospital to improve their communication process in these types of situations, but trust these medically trained individuals are prioritizing the severity of illnesses.
Stephens County Hospital is a US Hospital based in Toccoa, Georgia. Stephens County Hospital is located at 163 Hospital Rd, Toccoa, GA 30577, USA.
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